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Faqs


Platform and subscription


It is an online tool that allows hosts to create interactive manuals for their guests.

You can subscribe on our website by completing the registration process.

The cost of the monthly subscription is €0.99/month + VAT, the minimum subscription period is 6 months. This will auto-renew if you do not cancel the renewal.

Yes, we offer the option to pay in advance for longer periods.

Includes full access to the platform to create manuals with text, images and up to 5 videos

You can cancel it from your account settings section.

No, there is no penalty for canceling before the minimum 6 months.

Yes, you can change it to a more complete plan at any time.

At the moment we only accept bank transfer.

You can download your detailed invoices for each payment made in the **"Billing"** section right after logging in with your username and password

We offer a free trial subscription for an unlimited period in which you can upload up to 5 videos, if you want to upload more you must add a paid subscription worth €0.99 + VAT for at least 6 months.

You can enable the automatic renewal option in your account settings.

You can reset your password by clicking "Forgot my password" on the login page.

No, you can start creating it whenever you want, without a time limit, if you create more locations (accommodations ) and you have an active subscription, you will be able to create the manual as long as you maintain the subscription.

The subscription is individual and cannot be shared with other users. It will be linked to your locations. If we observe any action that goes against our policies, we may suspend your account.